WEBVTT

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Teal shields , it's basically a way

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that that we can give people a deeper

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dive on cyper policy and procedure , so

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that way they can have a little bit

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better information to hand back to

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their peers . It's a way for us to give

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them a more in-depth look at how we

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operate as a sapper office , so that

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way people can be more comfortable with

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how we work . See specifically was our

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8 hour course . It was a 2 day , 4 hour

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course at all conjunction it was 8

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hours . Um , pretty much we came in ,

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we learned about active listening , we

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learned about being compassionate , we

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learned about cultural competency , and

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we learned about skills that we can

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bring to our community at the Rock and

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also letting people know that if they

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need any type of resources , they're

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going through a tough time , the

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separate office is open and also just

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bridging that gap and making them more

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comfortable .