AL UDEID AIR BASE, Qatar --
When the wing
supported the recent humanitarian airdrop operations in Iraq, we witnessed the execution
stage of countless hours, months, and even years of preparatory work. The delivered pallets, containing thousands
of meals and bottles of water, were the culminating point of complex
coordination across the wing and other organizations just to get to the point
of execution. Everything we do should be
focused on getting to execution.
At the lowest
levels, effecting change is as simple as turning a wrench or pushing a
button. To get your ideas implemented
across larger and larger organizations, however, requires grit to navigate the
staffing process. Though the staffing
process is neither glamorous nor instantaneous, it provides us the best process
for getting to the right action, the right way.
Our organization is comprised of subject matter experts, but none of us
are an expert on everything. The intent
of the staffing process is to provide our subject matter experts the
opportunity to apply a series of checks and balances, ensuring that an idea is
truly ready for execution. A plan that
may be good to one group may negatively impact another group. An idea that increases access may jeopardize
security. And what may appear to be a
great idea on the surface could be prohibited by law or Air Force
instruction.
Over the course of
the few hundred staff packages and other proposals that I have reviewed and
prepared for decision by the wing commander or vice wing commander, there are
several traits that appear in the best packages. Incorporating these techniques paves the way
for an innovative idea to get to execution.
First, the proposal
clearly states the ‘why.’ Why does
action need to be taken in the first place?
Why is your proposed plan the best course of action? Why did you design your proposal the way you
did? Effectively explaining the ‘why’ first
forces you to closely analyze the problem and your proposed plan. Further, clearly communicating and
documenting the ‘why’ captures your rationale for future rotations to understand
the reason for a particular decision, helping to overcome the “rotational
amnesia” we experience in the deployed environment due to the frequent turnover.
Next, the
appropriate supporting documentation accompanies the plan or is readily
available. The best staff packages identify
the costs and benefits of the proposal in dollars, time, or manpower to enable
the deciding authority to make a fully educated decision. Additionally, you should present the laws or
Air Force instructions that pertain to the issue, dictating the level of the
decision maker and what the decision maker may or may not do. These documents establish the foundation for
your ‘why.’
Finally, the best
staffwork is presented clearly and concisely, aiming to get the point across as
efficiently as possible. This includes
getting the details right, however small, to avoid distraction and finding your
proposal bogged down in endless corrections.
Whether you are drafting an electronic staff summary sheet, communicating
your plan via email, or directly briefing the decision maker, place your ‘why’
up front and clearly outline what you want the decision maker to do.
Think about the
innovative ideas you have to improve the way we accomplish our mission. To boost the likelihood that the organization
adopts your idea and gets it to execution, develop your ‘why,’ strongly support
your idea with facts, and present it in a clear and concise manner. Starting with your idea today, grit and a
smart approach to the staffing process gets us to execution tomorrow.