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Airman 1st Class Josh Allen, 376th Expeditionary Communications Squadron help desk technician, answers a computer-related query on the phone Jan. 10, 2013, at the Transit Center at Manas, Kyrgyzstan. In addition to answering a wide variety of questions over the phone, it is not uncommon for them to make a site visit to troubleshoot problems. Allen is deployed from MacDill Air Force Base, Fla., and is a native of York, Penn. (U.S. Air Force photo/Staff Sgt. Travis Edwards)
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