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News > QA inspects, educates 332nd maintainers
QA inspects, educates 332nd maintainers

Posted 3/2/2012   Updated 3/2/2012 Email story   Print story

    


by Senior Airman Melanie Holochwost
332nd Air Expeditionary Wing Public Affairs


3/2/2012 - SOUTHWEST ASIA -- More than 50 members of the 332nd Expeditionary Maintenance Group attended a forms class Feb. 28, 2012 at an undisclosed location in Southwest Asia.

The forms class, which was designed and taught by quality assurance members, trained Airmen on the proper way to log the maintenance they perform on each aircraft.

"One part of the quality assurance mission is to educate Airmen," said Tech. Sgt. Rolando Collantes, 332nd EMXG quality assurance inspector, who is deployed from Shaw Air Force Base, S.C. "Once a trend or issue is identified through our inspection process, we usually teach a class to improve our pass rates."

Because quality assurance's mission is to ensure maintenance is performed safely and at a quality level, inspections are done frequently, Collantes said.

"We are responsible for about 280 scheduled inspections per month," he said. "These inspections ensure safe and reliable aircraft, munitions and equipment are mission-ready at all times. Inspections also highlight trending issues, so we can fix them and increase our mission readiness and capability."

Collantes said a large portion of the recent write-ups have dealt with referencing a specific task on one form to the overall job on another form.

"Write-ups can run from incorrectly completing a step in a technical order, to forms, to safety issues," he said. "It's our job to ensure we identify the issues and trends and help the units develop a plan to correct them. We are here to evaluate, educate and demonstrate."

Write-ups aren't meant to be negative, Collantes explained.

"Our goal is to find the root cause of each discrepancy," he said. "Red is actually good because it identifies an area where we can improve. It ensures we provide the best quality product to our customers."

Collantes said he received positive feedback from many Airmen after the class, including Senior Airman Larry Thames, 332nd EMXS maintainer, deployed from Shaw Air Force Base, S.C.

"Forms can be difficult sometimes because every situation is different," he said. "It's not always black and white, so Airmen without a lot of training can make a mistake pretty easily."

Thames said this class eliminated a lot of his confusion.

"The class was eye-opening and an excellent learning experience," he said. "The quality assurance inspector answered all of my questions and I'm more confident that I can do my job correctly."



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