Deployments offer chance to lead

SOUTHWEST ASIA -- Over the past 29 years, I have seen many examples of tremendous leadership and some examples of very poor leadership. I've seen excellent organizations struggle and average organizations soar because of their leaders. Can individuals truly affect an organization like that? They most certainly can. 

The culture of any organization is established by not only its senior leaders but by leaders at all levels. Here, we have some very young leaders spreading their wings for the first time. I'd like to point out a few of the more important characteristics I believe successful leaders and leadership teams possess. 

First, effective leaders are engaged in their mission and with their people. I'm not saying good leaders must micromanage, but they must know their unit's capabilities, strengths and weaknesses. 

And while you can assess some operational facets by looking at schedules, equipment tables and supply inventories, you must know your people. Top-notch performers can easily be affected by things at home. Factors such as unstable relationships, debt and illness can all adversely impact performance and, as a consequence, the capability of your organization. It's imperative that you know how your people are handling both their professional and personal challenges and if they need help. Just as importantly, you should know their hopes and dreams and help achieve them. 

Good leaders also set the example. I can't tell you how many times I've heard people talk about how much easier things will become when they get promoted. I have to chuckle as nothing could be further from the truth. If you're not working harder as your level of responsibility increases, you're probably not effective. You might not be doing the same technical job but you now have greater responsibility to those around you. You should also feel the weight of being the role model for your people. You really can't hold them accountable for being late if you are, or for not meeting standards if you don't. 

Think about it. 

While there are many other attributes of good leaders, such as integrity, intelligence and decisiveness, in the end, effective leaders take care of their people. Let me share an experience to highlight what I'm talking about. 

During the first Gulf War, we arrived at our location and encountered the usual chaos after traveling for what seemed to be an entire day. It was still early in the morning but the Saudi Arabian heat was already present. Many of our leaders got on the first bus to shower and rest while the majority of the troops remained behind on the tarmac without reliable transportation, water and little shade. 

What kind of impression do you think that decision made? Good leaders always put their people first. 

These are just some of the characteristics I have observed in highly effective leaders. So whether you're a new staff sergeant, civilian supervisor or senior officer, take a moment to reflect on your leadership qualities. Your people will appreciate it.